CTC Technology & GDS Systems Flashcards

What is an 'OBT' (Online Booking Tool) primarily used for in corporate travel management?

Answer: Allowing employees to self-book travel within company policy

An OBT is a self-service booking platform that lets corporate travelers book trips autonomously while enforcing company travel policies and preferred supplier rates.

Which technology allows travelers to receive boarding passes, booking confirmations, and itinerary updates directly on their mobile devices?

Answer: Mobile travel apps and push notifications

Mobile travel apps combined with push notifications deliver real-time travel documents and updates directly to a traveler's smartphone.

What does 'e-ticketing' mean in the context of air travel?

Answer: A paperless electronic record of a ticket stored in the airline's system

An e-ticket is a digital ticket record stored in the airline's reservation system, replacing the physical paper ticket that was previously issued.

A travel agency's 'back-office system' is used primarily to manage:

Answer: Accounting, commission tracking, and invoicing

Back-office systems handle the financial operations of a travel agency, including commission reconciliation, invoicing, accounts payable/receivable, and reporting.

In the travel industry, what is 'API connectivity' most commonly used for?

Answer: Allowing different software systems to exchange data and inventory in real time

API (Application Programming Interface) connectivity allows travel technology platforms (OTAs, agencies, suppliers) to share live inventory and pricing data seamlessly.

What is the primary benefit of using 'dynamic packaging' technology in a travel agency?

Answer: It allows agents to bundle flights, hotels, and activities with real-time pricing

Dynamic packaging technology enables travel agencies to create customized, real-time-priced travel packages by combining flights, accommodation, and activities from multiple suppliers.