Certified Six Sigma Black Belt Exam Trivia 2

Question 1

Who is credited with developing the concept of 'Design for Six Sigma' (DFSS)?

Accepted Answer

Mikel Harry

Answer

Mikel Harry, co-founder of the Six Sigma Academy, is widely credited with developing and formalizing the DFSS methodology.

Question 2

The term 'Poka-Yoke' originates from which language?

Accepted Answer

Japanese

Answer

Poka-Yoke is a Japanese term meaning 'mistake-proofing,' developed by Shigeo Shingo as part of the Toyota Production System.

Question 3

In Six Sigma, what does the abbreviation 'CTQ' stand for?

Accepted Answer

Critical to Quality

Answer

CTQ stands for Critical to Quality, representing the key measurable characteristics of a product or process whose performance standards must be met to satisfy the customer.

Question 4

Which of the following best describes the 'Voice of the Customer' (VOC) in Six Sigma?

Accepted Answer

Structured process for capturing customer needs and expectations

Answer

VOC is a structured research process used to capture customers' stated and unstated needs, expectations, and preferences to drive improvement priorities.

Question 5

What Six Sigma metric represents the number of defects per million opportunities at the 6σ performance level?

Accepted Answer

3.4

Answer

At the 6σ level (with a 1.5σ shift), a process produces 3.4 defects per million opportunities (DPMO).

Certified Six Sigma Black Belt Exam Practice Test

Certified Six Sigma Black Belt Exam Practice Test

Certified Six Sigma Black Belt Exam Trivia 2