Certified Six Sigma Black Belt Exam Project Identification and Selection 2

Question 1

Which financial metric measures the ratio of net benefit to cost, expressed as a percentage, and is commonly used to compare Six Sigma project candidates?

Accepted Answer

Return on Investment (ROI)

Answer

ROI expresses net benefit divided by cost as a percentage, making it a straightforward metric for comparing Six Sigma project candidates.

Question 2

A Black Belt is reviewing the company's balanced scorecard to find project opportunities. Which perspective of the balanced scorecard most directly links to customer satisfaction projects?

Accepted Answer

Customer perspective

Answer

The customer perspective of the balanced scorecard directly measures customer satisfaction, retention, and acquisition, making it the primary source for customer-focused project opportunities.

Question 3

When using a Pareto analysis to select Six Sigma projects, the underlying principle is that:

Accepted Answer

Approximately 80% of problems stem from 20% of causes

Answer

Pareto analysis applies the 80/20 rule, helping teams focus on the vital few causes that account for the majority of problems.

Question 4

An organization wants to ensure its Six Sigma projects are aligned with strategic goals. Which tool best maps processes to strategic objectives to reveal improvement opportunities?

Accepted Answer

Strategy deployment matrix (hoshin kanri)

Answer

Hoshin kanri (strategy deployment matrix) cascades strategic goals down to operational projects, ensuring alignment between Six Sigma work and organizational priorities.

Question 5

During project selection, a team calculates that a proposed project will break even in 8 months. This metric is known as:

Accepted Answer

Payback Period

Answer

Payback period measures how long it takes for a project's cumulative savings or benefits to equal its total cost.

Certified Six Sigma Black Belt Exam Practice Test

Certified Six Sigma Black Belt Exam Practice Test

Certified Six Sigma Black Belt Exam Project Identification and Selection 2