Human Resources Management Flashcards

Which scheduling practice helps improve employee work-life balance while ensuring adequate coverage?

Answer: Self-scheduling within established guidelines

Self-scheduling allows employees to select preferred shifts within established guidelines and staffing requirements, improving satisfaction while maintaining adequate coverage.

What is the purpose of conducting a performance appraisal for dietary staff?

Answer: To provide structured feedback on job performance and identify development opportunities

Performance appraisals provide formal, documented feedback on employee performance, set goals, identify training needs, and support professional development.

Under OSHA regulations, which safety measure is required in a dietary department?

Answer: Safety Data Sheets (SDS) available for all hazardous chemicals

OSHA's Hazard Communication Standard requires Safety Data Sheets (formerly MSDS) to be readily accessible for all hazardous chemicals used in the workplace.

Which conflict resolution strategy involves finding a solution where both parties gain something?

Answer: Compromise or collaboration

Compromise involves each party giving up something to reach a mutually acceptable solution, while collaboration seeks creative solutions that fully satisfy both parties.

What is the recommended first step when orienting a new employee to the dietary department?

Answer: Reviewing department policies, safety procedures, and job expectations

New employee orientation should begin with structured review of department policies, safety procedures, emergency protocols, and clear job expectations before hands-on work begins.

Which leadership style is most appropriate during an emergency situation such as a kitchen fire?

Answer: Directive (autocratic) leadership

Directive (autocratic) leadership is most appropriate in emergencies because it provides clear, immediate commands and decisive action when there is no time for group discussion.