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Patient Psychology & Counseling Flashcards

7 cards from real CCA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Patient Psychology & Counseling flashcards as text
  1. A patient receiving a nasal prosthesis after rhinectomy expresses anger at their surgeon during the fitting appointment. The anaplastologist should recognize this as:

    Answer: A normal stage in the grief process that should be acknowledged

    Anger is a recognized stage of grief (Kübler-Ross model) and is a normal emotional response to disfigurement and loss.

  2. Which psychosocial factor most strongly predicts successful prosthetic rehabilitation outcomes in craniofacial patients?

    Answer: Strength of patient social support network

    Strong social support networks are consistently identified as the most significant predictor of positive psychosocial outcomes in craniofacial rehabilitation.

  3. When counseling a patient who is experiencing phantom pain in the area of a missing ear, the anaplastologist should:

    Answer: Acknowledge the phenomenon, validate the experience, and refer to appropriate medical providers

    Phantom sensations are a real neurological phenomenon; validating the patient's experience and coordinating interdisciplinary care is the appropriate response.

  4. During a counseling session, a patient uses the phrase 'I feel like I'm no longer a whole person.' This statement most directly reflects a disruption in:

    Answer: Body image and sense of self

    Statements about wholeness and personhood reflect body image disturbance, a core psychological issue in patients with craniofacial defects.

  5. Which communication technique is MOST effective when a patient is emotionally overwhelmed and tearful during a prosthetic consultation?

    Answer: Offer a tissue, pause, and use silence to allow emotional expression

    Allowing silence and offering simple comfort signals empathy and creates space for the patient to process emotions before clinical discussion resumes.

  6. A teenager fitted with an orbital prosthesis refuses to wear it at school. The most therapeutically appropriate initial step is:

    Answer: Explore the adolescent's specific fears and social concerns without judgment

    Exploring underlying fears first establishes trust and identifies barriers before any corrective action is taken.

  7. The concept of 'stigma management' in craniofacial rehabilitation refers to:

    Answer: Strategies patients use to control how their difference is perceived by others

    Stigma management encompasses the social and behavioral strategies patients adopt to navigate public perception of their visible difference.