Sample Flashcards
7 cards from real Certified Business Analysis Professional practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Sample flashcards as text
A business analyst is facilitating a requirements elicitation workshop and stakeholders keep introducing scope changes. What is the BEST immediate action?
Answer: Document the changes in a parking lot for later review
A parking lot captures ideas without derailing the workshop, allowing them to be evaluated later through proper change control.
Which elicitation technique is MOST effective when stakeholders are geographically dispersed and cannot meet synchronously?
Answer: Surveys and questionnaires
Surveys and questionnaires allow asynchronous data collection from stakeholders regardless of location or time zone.
A BA notices that two business units have conflicting requirements. According to BABOK, what should the BA do FIRST?
Answer: Facilitate a conflict resolution session with both parties
The BA should facilitate conflict resolution to help stakeholders reach a mutually acceptable solution before escalating.
In the context of CBAP, what does 'solution scope' define?
Answer: The boundaries of what the solution will and will not include
Solution scope defines the capabilities and features included in the solution and explicitly excludes out-of-scope items.
A stakeholder requests a feature that satisfies their stated need but contradicts their underlying business objective. A skilled BA should:
Answer: Analyze the underlying need and propose an alternative solution
A BA must understand the root business need and advocate for solutions that truly address it, not just stated wants.
Which of the following BEST describes a 'business requirement' in BABOK terminology?
Answer: A high-level statement of a goal, objective, or need of the enterprise
Business requirements describe goals and objectives at the enterprise level, independent of any specific solution.
When validating requirements, what is the PRIMARY goal a BA is trying to achieve?
Answer: Confirming requirements will deliver value when implemented
Requirements validation confirms that implementing the requirements will actually fulfill business needs and deliver expected value.