Elicitation Flashcards
7 cards from real Certified Business Analysis Professional practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Elicitation flashcards as text
Which of the following BEST describes the purpose of the 'Elicit Information' task in BABOK v3?
Answer: To draw out information from stakeholders and other sources using various techniques
'Elicit Information' is the task where the BA actively draws out information from stakeholders and other sources using chosen elicitation techniques.
A BA is using the nominal group technique (NGT) during a requirements workshop. What is the DEFINING characteristic of NGT compared to regular brainstorming?
Answer: Ideas are generated silently and independently before group discussion and voting
NGT requires participants to silently write ideas independently before group sharing, which reduces social influence and encourages equal participation.
When conducting interface analysis as an elicitation technique, the BA is primarily interested in:
Answer: The data and control flows between the system and its external entities
Interface analysis examines how a system interacts with external actors, systems, or devices, capturing data exchanges and triggers at system boundaries.
A business analyst plans to use benchmarking as an elicitation technique. What information does benchmarking PRIMARILY provide?
Answer: Comparison of an organization's practices or performance against industry peers or best practices
Benchmarking compares the organization's current practices or performance to those of competitors or industry leaders to identify improvement opportunities.
Which scenario BEST illustrates when collaborative games are an appropriate elicitation technique?
Answer: Unlocking creative thinking and surfacing tacit knowledge from reluctant stakeholders
Collaborative games use structured play to lower defenses, stimulate creativity, and elicit tacit knowledge that traditional interviews might not uncover.
A BA discovers that key stakeholders are unavailable for interviews due to time constraints. Which elicitation approach would BEST address this challenge?
Answer: Use asynchronous techniques such as surveys or collaborative online tools
Asynchronous techniques like surveys allow stakeholders to contribute on their own schedule, overcoming availability constraints without halting the project.
In the context of elicitation, what is the PRIMARY risk of relying solely on interviews with senior managers to gather requirements?
Answer: Senior managers may lack detailed operational knowledge, leading to incomplete or inaccurate requirements
Senior managers often have strategic vision but may not know day-to-day operational details, so requirements gathered only from them may miss critical user-level needs.