Stakeholder Engagement and Collaboration Flashcards
6 cards from real Certified Business Analysis Professional practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Stakeholder Engagement and Collaboration flashcards as text
What is the primary purpose of stakeholder analysis in business analysis?
Answer: To identify stakeholders' interests, influence, and impact on the project
Stakeholder analysis identifies who the stakeholders are, their level of interest and influence, and how they may impact or be impacted by the project.
Which of the following BEST describes a 'key stakeholder'?
Answer: A stakeholder with significant influence or impact on the project outcomes
A key stakeholder is one whose influence, authority, or stake in the project outcome is significant enough to affect or be affected by project results.
A business analyst notices a stakeholder is disengaged. What is the BEST approach?
Answer: Investigate the reason for disengagement and adapt the engagement strategy
Understanding why a stakeholder is disengaged allows the BA to tailor the engagement strategy to re-involve them effectively.
What does a 'stakeholder engagement assessment matrix' help a business analyst do?
Answer: Compare current vs. desired engagement levels for each stakeholder
A stakeholder engagement assessment matrix compares current engagement levels against desired levels to identify gaps and guide engagement strategies.
Which factor MOST affects how a business analyst communicates with a stakeholder?
Answer: The stakeholder's role, knowledge level, and preferred communication style
Communication should be tailored to the stakeholder's role, technical knowledge, and preferred style to ensure clarity and effectiveness.
What is the difference between a 'sponsor' and a 'business analyst' in a project?
Answer: The sponsor provides authority and funding; the BA facilitates requirements and solutions
The sponsor champions the project and provides resources and authority, while the BA facilitates the process of defining requirements and identifying solutions.