Solution Evaluation Flashcards
6 cards from real Certified Business Analysis Professional practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Solution Evaluation flashcards as text
What is the primary goal of solution evaluation in business analysis?
Answer: To assess whether the solution meets business needs and delivers value
Solution evaluation assesses the value delivered by a solution and determines how well it meets the business need it was designed to address.
Which of the following is an example of a solution performance metric?
Answer: Customer satisfaction score after implementation
Customer satisfaction scores after implementation measure how well the solution performs against business objectives.
What does 'solution scope' define in business analysis?
Answer: The capabilities and features that a solution must include to meet business needs
Solution scope defines the specific capabilities, features, and boundaries of the solution that must be delivered to satisfy business requirements.
A business analyst discovers that a recently deployed solution is underperforming. What is the FIRST step they should take?
Answer: Assess the root cause of the performance gap
The first step is to assess the root cause of the performance gap so that appropriate corrective or improvement actions can be identified.
Which technique is commonly used to evaluate whether a solution meets acceptance criteria?
Answer: User Acceptance Testing (UAT)
User Acceptance Testing (UAT) involves end users validating that the solution meets the defined acceptance criteria and business needs.
What is 'solution limitation' in the context of solution evaluation?
Answer: A constraint within the solution that prevents it from fully meeting the business need
A solution limitation is a constraint inherent to the solution itself that prevents it from fully or optimally meeting the business need.