Needs Assessment and Business Case Development Flashcards
6 cards from real Certified Business Analysis Professional practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Needs Assessment and Business Case Development flashcards as text
What is the role of a 'problem statement' in a business case?
Answer: To clearly articulate the business problem or opportunity the solution will address
A problem statement concisely describes the business problem or opportunity, establishing the 'why' that justifies the investment.
Which of the following BEST describes 'organizational readiness' in the context of needs assessment?
Answer: The organization's capacity to successfully implement and sustain the proposed change
Organizational readiness assesses whether the organization has the culture, resources, and capabilities needed to successfully adopt and sustain the proposed change.
A business analyst is asked to quantify the cost of doing nothing. What is this analysis called?
Answer: Opportunity Cost Analysis
Opportunity cost analysis quantifies what the organization loses by not acting, helping justify the investment by showing the price of inaction.
Which of the following is a key output of the 'identify problem or opportunity' task in BABOK?
Answer: Business need
The key output of identifying a problem or opportunity is a clearly defined business need that drives the rest of the business analysis work.
How does a business analyst ensure the recommended solution aligns with organizational strategy?
Answer: By validating that the solution supports defined business goals and strategic objectives
Strategic alignment is achieved by mapping the solution's expected outcomes to the organization's defined business goals and strategic objectives.
What is the purpose of defining 'success metrics' in a business case?
Answer: To establish measurable criteria for determining whether the solution achieved its intended benefits
Success metrics establish upfront, measurable criteria that will be used post-implementation to determine whether the solution achieved its intended value.