CANS Business Operations & Practice Management Flashcards

What is the recommended approach when an aesthetic nurse disagrees with a physician's treatment order for a patient?

Answer: Communicate the concern directly to the physician, document the discussion, and follow the chain of command if unresolved

Nurses are ethically and professionally obligated to voice clinical concerns to the ordering provider, document the communication, and escalate through the chain of command if needed.

Which marketing regulation prohibits aesthetic practices from making false or misleading claims about treatment outcomes in advertising?

Answer: The FTC Act's prohibition on deceptive advertising

The Federal Trade Commission (FTC) Act prohibits unfair or deceptive acts in commerce, including misleading before-and-after claims or unsupported outcome guarantees in advertising.

A med spa wants to expand services to include PRP (platelet-rich plasma) treatments. Which of the following is the most important first step?

Answer: Verify state-specific regulatory requirements for PRP administration by nurses and confirm physician oversight requirements

PRP regulation varies by state; the first step is confirming whether RNs/APRNs may administer PRP under their scope of practice and what physician oversight is required.

Which document serves as the written agreement between a medical spa and its collaborating or supervising physician outlining roles, responsibilities, and oversight terms?

Answer: Collaborative practice agreement (or medical director agreement)

A collaborative or medical director agreement formalizes the supervisory relationship, defines delegated procedures, and outlines physician oversight responsibilities required by state law.

What is the primary goal of conducting a patient satisfaction survey after an aesthetic procedure?

Answer: To gather data for quality improvement, identify service gaps, and strengthen patient retention

Patient satisfaction surveys are a quality improvement tool that helps practices identify gaps in care, improve the patient experience, and inform service adjustments.

Which sterilization method is most appropriate for heat-sensitive, single-use aesthetic instruments that cannot be autoclaved?

Answer: Ethylene oxide (EtO) gas sterilization

Ethylene oxide gas sterilization is used for heat-sensitive devices and materials that would be damaged by the high temperatures of steam autoclaving.