CEP CEP Digital & Technology Etiquette 2

Question 1

What is proper etiquette for virtual meeting video backgrounds?

Accepted Answer

Use a clean, neutral, or professionally blurred background

Answer

A clean, neutral, or professionally blurred background is appropriate for virtual meetings to minimize distractions.

Question 2

When should you mute yourself during a virtual meeting?

Accepted Answer

Whenever you are not actively speaking

Answer

Best practice is to remain muted whenever you are not actively speaking to prevent background noise from disrupting the meeting for others.

Question 3

What is the appropriate etiquette for posting on a company's official social media page?

Accepted Answer

Post only approved, accurate content that aligns with brand guidelines and company policy

Answer

Company social media posts must always be approved, accurate, and consistent with brand guidelines and organizational policy.

Question 4

How should you handle a confidential document received via email in error?

Accepted Answer

Notify the sender immediately and delete the email without reading further

Answer

If you receive a confidential document in error, immediately notify the sender and delete it without further review.

Question 5

What is the correct etiquette for making a professional phone call?

Accepted Answer

Identify yourself immediately, state your purpose, and ask if it is a good time to talk

Answer

Professional phone etiquette requires identifying yourself, stating your purpose, and confirming the other person is available to speak.

(CEP) Certified Etiquette Professional Practice Test