Responding to Healthcare Issues Flashcards
7 cards from real CELBAN practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Responding to Healthcare Issues flashcards as text
A patient's condition deteriorates rapidly and the nurse is unable to reach the attending physician. What should the nurse do?
Answer: Activate the rapid response team or escalate through the chain of command
Rapid response teams exist for urgent clinical deterioration when the primary physician is unavailable.
A nurse is caring for a patient who speaks limited English and has no interpreter available. Which approach is most appropriate?
Answer: Use a professional telephone or video interpreter service to ensure accurate communication
Professional interpreter services maintain accuracy and confidentiality; using family members as interpreters introduces risk of miscommunication.
A nurse suspects a patient is being abused at home. What is the nurse's professional obligation?
Answer: Document observations, sensitively ask the patient about safety, and report according to facility policy and legal requirements
Nurses are mandated reporters who must follow facility protocols and legal obligations when abuse is suspected.
A patient who is a healthcare worker asks to view their own electronic health records on the facility's system using a colleague's login. What should the nurse do?
Answer: Refuse and explain that accessing records must follow proper authorized channels
Sharing login credentials violates privacy legislation and facility policy regardless of the requester's professional background.
A patient scheduled for surgery asks the nurse to witness a consent form they have already signed but do not fully understand. What should the nurse do?
Answer: Pause the process, notify the surgeon, and ensure the patient receives a full explanation before re-signing
Informed consent requires that the patient fully understands the procedure; a gap in understanding invalidates the consent.
A nurse receives instructions from a supervisor that seem clinically unsafe for a patient. What is the appropriate course of action?
Answer: Respectfully voice the concern, document it, and escalate if the safety issue is not resolved
Nurses are accountable for their own practice and must advocate for patient safety, even when instructions come from supervisors.
A newly admitted patient is found to have a pre-existing pressure injury that was not documented in the transfer notes. What should the nurse do?
Answer: Thoroughly assess and document the wound's current status, notify the physician, and initiate a wound care plan
Accurate and timely documentation of pre-existing wounds on admission is essential for continuity of care and liability protection.