Responding to Healthcare Issues Flashcards
7 cards from real CELBAN practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Responding to Healthcare Issues flashcards as text
A patient from a different cultural background declines a blood transfusion for religious reasons. How should the nurse respond?
Answer: Respect the patient's decision, document it, and inform the physician
Informed refusal based on religious or cultural beliefs must be respected, documented, and communicated to the physician.
A nurse receives a verbal telephone order from a physician. What is the correct procedure?
Answer: Repeat the order back to the physician to verify, document it immediately, and have it countersigned within the required timeframe
Repeat-back verification and timely documentation with countersignature are required protocols for telephone orders.
A nurse is caring for a patient who is being discharged but appears confused about their home medication regimen. What is the priority action?
Answer: Conduct a thorough medication education session and confirm understanding using teach-back
Teach-back is an evidence-based method to confirm patient understanding before discharge and reduce medication errors at home.
A nurse witnesses a physician speaking disrespectfully to a patient. What should the nurse do?
Answer: Intervene calmly to redirect the conversation and later report the behavior through appropriate channels
Nurses have a duty to advocate for patients, which includes addressing disrespectful treatment and reporting it appropriately.
A patient expresses suicidal ideation during a routine assessment. What is the nurse's immediate priority?
Answer: Ensure the patient's immediate safety, stay with them, and notify the physician and mental health team
Suicidal ideation requires immediate safety measures and rapid notification of the physician and mental health professionals.
A nurse is asked by a patient to keep a conversation about substance use secret from other staff. What is the appropriate response?
Answer: Explain the limits of confidentiality and that information affecting care or safety must be shared with the team
Nurses must explain that confidentiality has limits when patient safety or care decisions are affected.
During a code blue, a nurse notices chest compressions being performed incorrectly. What is the correct response?
Answer: Calmly and clearly correct the technique or offer to take over compressions
During a code, real-time correction of technique is critical to patient survival and must be done without delay.