Cultural Competency in Communication Flashcards
7 cards from real CELBAN practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Cultural Competency in Communication flashcards as text
A patient who recently immigrated expresses distrust of the healthcare system based on past negative experiences in their home country. The nurse should:
Answer: Acknowledge the patient's experience, build rapport gradually, and explain care processes transparently
Acknowledging historical or personal experiences of healthcare distrust and building trust through transparency is essential for engaging immigrant patients.
A nurse is completing a health history for a patient from a culture where discussing reproductive health is taboo. The best approach is to:
Answer: Explain the clinical necessity, assure confidentiality, and use sensitive language when asking reproductive questions
Explaining clinical necessity and ensuring confidentiality helps patients from restrictive cultural backgrounds engage with sensitive health topics.
Which of the following is the LEAST appropriate strategy when caring for a patient with low health literacy from a different cultural background?
Answer: Using medical acronyms to save time during patient education
Medical acronyms increase confusion for patients with low health literacy and are not appropriate in patient education, especially across language barriers.
A nurse working in a multicultural unit notices a colleague making stereotypical assumptions about patients based on their ethnicity. The nurse should:
Answer: Address the behavior privately with the colleague and report it if it persists or affects patient care
Addressing cultural stereotyping by colleagues is a professional responsibility that protects patient dignity and promotes equitable care.
When a patient's concept of illness causation is rooted in spiritual beliefs (e.g., illness as divine punishment), the culturally competent nurse should:
Answer: Explore the patient's belief system and incorporate spiritual support into the care plan when appropriate
Acknowledging and incorporating a patient's spiritual beliefs into care planning promotes holistic, culturally respectful nursing practice.
A newly arrived refugee patient is visibly anxious and unwilling to answer nursing assessment questions. The most appropriate initial nursing action is to:
Answer: Create a calm, safe environment and explain the purpose of each question before asking it
Establishing psychological safety and explaining the reason for each question helps build trust with refugee patients who may have experienced trauma.
A patient's family member insists on staying in the room during all assessments, citing cultural norms. The nurse should:
Answer: Ask the patient privately if they are comfortable with the family member present
The patient's own preference must be ascertained privately to ensure the family presence is truly desired and does not compromise confidentiality.