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CEFR - Common European Framework Online Interaction Competence Questions and Answers

A user in a multilingual online project forum notices a misunderstanding escalating between two members due to a poorly translated idiom.
The user intervenes by rephrasing the original point in simpler, neutral language and asking both parties for clarification.

According to the CEFR's descriptors for Online Interaction Competence, this user is primarily demonstrating which skill?

Select your answer