CEC Serving Diverse Populations 4

Question 1

A client discloses an undocumented immigration status. What coverage options should the enrollment counselor explain?

Accepted Answer

Undocumented individuals are not eligible for marketplace or Medicaid coverage but may qualify for emergency Medicaid and some state-funded programs

Answer

Federal law bars undocumented immigrants from marketplace enrollment and most Medicaid, but emergency Medicaid is available and some states fund additional coverage with state-only dollars.

Question 2

Which of the following best describes the 'navigator' role regarding serving underserved populations?

Accepted Answer

Navigators provide free, unbiased enrollment assistance and are required to conduct outreach to underserved and hard-to-reach communities

Answer

Navigator grants require recipients to conduct public education and outreach with a focus on underserved, vulnerable, and hard-to-reach populations at no cost to clients.

Question 3

A client expresses fear that enrollment information will be shared with immigration authorities. What should the counselor say?

Accepted Answer

Information provided on a marketplace application is protected and is not shared with immigration enforcement agencies

Answer

CMS has confirmed that marketplace application information is protected by law and is not used for immigration enforcement purposes.

Question 4

A client who is 62 years old and has a disability asks whether they can enroll in Medicare. What should the counselor clarify?

Accepted Answer

Medicare eligibility based on disability requires 24 months of Social Security Disability Insurance (SSDI) benefits before enrollment

Answer

Individuals under 65 can qualify for Medicare after receiving SSDI benefits for 24 months (with exceptions for ALS and ESRD).

Question 5

A rural client lives 90 miles from the nearest enrollment assistance site and has limited internet access. Which barrier category does this primarily represent?

Accepted Answer

Geographic and digital access barriers

Answer

Distance from services and lack of broadband are geographic and digital access barriers that disproportionately affect rural populations.

(CEC) Certified Enrollment Counselor Practice Test

(CEC) Certified Enrollment Counselor Practice Test

CEC Serving Diverse Populations 4