CEC Privacy Regulations & Ethical Standards 5

Question 1

Which of the following best describes the 'school official' exception under FERPA that allows internal sharing of student records?

Accepted Answer

Employees with a legitimate educational interest may access records needed to perform their official duties

Answer

FERPA's school official exception allows access to student records only for employees who have a legitimate educational interest directly related to their official responsibilities.

Question 2

A student submits a complaint alleging that an enrollment counselor made false promises about job placement assistance. Which federal agency is primarily responsible for investigating such complaints against institutions?

Accepted Answer

Department of Education's Federal Student Aid office

Answer

The Department of Education's Federal Student Aid (FSA) office oversees institutional compliance with Title IV regulations, including prohibitions on misrepresentation in student recruiting.

Question 3

An enrollment counselor learns a colleague has been providing false credentials on their professional profile. What is the most appropriate ethical response?

Accepted Answer

Report the concern through the institution's compliance or ethics reporting process

Answer

Professional ethics require enrollment counselors to report known violations of professional standards through appropriate institutional channels to protect students and institutional integrity.

Question 4

Under the CAN-SPAM Act, which of the following is required in commercial email communications to prospective students?

Accepted Answer

A physical mailing address and a clear opt-out mechanism

Answer

The CAN-SPAM Act requires commercial emails to include the sender's physical postal address and a clear, functional mechanism for recipients to opt out of future messages.

Question 5

Which principle of ethical enrollment counseling requires that counselors place the interests and needs of the prospective student above their own institutional enrollment goals?

Accepted Answer

Student-centered advising

Answer

Student-centered advising is the ethical principle requiring counselors to prioritize the student's genuine educational needs and goals over institutional recruitment targets.

(CEC) Certified Enrollment Counselor Practice Test

(CEC) Certified Enrollment Counselor Practice Test

CEC Privacy Regulations & Ethical Standards 5