CDS Case Management & Service Coordination 3

Question 1

A case manager discovers that a client has been receiving duplicate services from two different agencies. What is the most appropriate action?

Accepted Answer

Coordinate with both agencies to eliminate duplication and consolidate services efficiently

Answer

Coordinating with both agencies promotes efficient resource use while ensuring continuity of necessary services for the client.

Question 2

Which document formally outlines the services, goals, and responsibilities agreed upon between the client and service providers in a disability case management plan?

Accepted Answer

Individualized Service Plan (ISP)

Answer

An Individualized Service Plan (ISP) documents agreed-upon goals, services, timelines, and responsible parties in a client-centered format.

Question 3

A case manager is working with a client whose cultural background differs significantly from their own. What is the most culturally competent approach?

Accepted Answer

Use a professional interpreter and adapt the care plan to respect cultural values and preferences

Answer

Cultural competence requires adapting services to align with the client's cultural values, beliefs, and communication preferences.

Question 4

When is it most appropriate to close a disability case management case?

Accepted Answer

When the client has achieved maximum benefit from case management services and has stable support systems

Answer

Case closure is appropriate when the client has achieved maximum benefit, established stable supports, and no longer requires active coordination.

Question 5

A case manager receives a referral for a client who declines certain recommended services. After thorough education about the benefits, the client still refuses. What should the case manager do?

Accepted Answer

Respect the client's right to self-determination and document the refusal with alternatives offered

Answer

Client autonomy and self-determination are foundational ethical principles; the case manager must respect informed refusal while documenting it properly.

(CDS) Certified Disability Specialist Practice Test

(CDS) Certified Disability Specialist Practice Test

CDS Case Management & Service Coordination 3