Organizational Leadership Flashcards

Lewin's change model consists of which three stages?

Answer: Unfreeze, change, refreeze

Kurt Lewin's model involves unfreezing old behaviors, implementing change, and refreezing new norms.

A diversity recruiter must influence a department head they have no authority over. Which influence tactic is generally most effective?

Answer: Rational persuasion supported by data and shared goals

Rational persuasion and aligning with shared goals build commitment rather than mere compliance.

Which practice best ensures fairness in promotion decisions for diverse employees?

Answer: Using transparent, documented criteria and calibrated review panels

Transparent criteria and calibration sessions reduce individual bias and inconsistency.

In Tuckman's model of team development, conflict over roles and approaches typically occurs in which stage?

Answer: Storming

The storming stage involves friction as members assert ideas and test boundaries.

A leader notices that remote employees from underrepresented groups receive fewer high-visibility assignments. What is the best action?

Answer: Track assignment distribution and rotate stretch projects equitably

Monitoring and deliberately distributing stretch assignments counters proximity and affinity bias.

Which leadership approach best aligns diversity recruiting with overall corporate strategy?

Answer: Integrating diversity objectives into the strategic plan and workforce planning

Embedding diversity in strategic and workforce plans makes it a core business priority rather than a side program.

What does 'authentic leadership' emphasize?

Answer: Self-awareness, transparency, and consistency between values and actions

Authentic leaders act in line with their values and build trust through openness and consistency.