Cultural Competence & Awareness Flashcards

Which model describes cultural competence as a continuum ranging from cultural destructiveness to cultural proficiency?

Answer: Cross Cultural Competence Continuum

The Cross Cultural Competence Continuum, developed by Terry Cross, outlines six stages from cultural destructiveness to cultural proficiency.

An employee from a collectivist culture may struggle with performance reviews that emphasize individual achievement because:

Answer: Individual recognition conflicts with group-oriented values

In collectivist cultures, group harmony and shared credit are prioritized over individual recognition, creating tension with Western individual-focused appraisal systems.

What is 'stereotype threat' in the workplace context?

Answer: The risk of confirming a negative stereotype about one's group, which impairs performance

Stereotype threat occurs when individuals fear confirming negative stereotypes about their social group, which can undermine performance and well-being.

Which communication style is characterized by indirect messaging, context-dependent meaning, and reliance on nonverbal cues?

Answer: High-context communication

High-context communication relies heavily on implicit understanding, shared history, and nonverbal signals rather than explicit verbal statements.

A diversity professional notices that meeting schedules always conflict with a religious minority's observance day. The BEST response is to:

Answer: Review and adjust scheduling practices to be inclusive

Systemic scheduling barriers reflect structural bias; the best practice is to revise organizational processes to accommodate diverse religious observances.

The concept of 'intersectionality' in diversity work refers to:

Answer: The overlapping and compounding effects of multiple identity dimensions

Intersectionality, coined by Kimberlé Crenshaw, describes how overlapping identities (race, gender, class, etc.) create unique, compounded experiences of privilege or discrimination.

Cultural humility differs from cultural competence primarily because it:

Answer: Is a lifelong process of self-reflection and openness rather than a skill endpoint

Cultural humility emphasizes ongoing self-awareness and learning rather than claiming expertise or completion of cultural understanding.