CDP Training & Education Programs Flashcards

What is 'andragogy' and how does it apply to D&I training design?

Answer: The theory of adult learning that emphasizes self-direction, prior experience, and relevance — guiding how D&I training should be designed for adult learners

Andragogy, developed by Malcolm Knowles, informs D&I training design by centering adult learners' need for relevance, autonomy, and connection to experience.

A D&I training program designed with a 'train-the-trainer' model is MOST valuable for:

Answer: Building internal facilitation capacity so D&I learning can be sustained and scaled across the organization

Train-the-trainer models build sustainable internal capability, allowing D&I learning to scale beyond a single team or external vendor.

What is a 'learning journey' approach in D&I education, and why is it preferred over single-event training?

Answer: It is a multi-touchpoint curriculum that builds on prior learning over time, reinforcing concepts through varied modalities and real practice

Learning journeys use spaced repetition, varied modalities, and progressive skill-building across time, leading to deeper and more durable behavior change.

Which of the following represents a BEST practice for evaluating the effectiveness of a D&I training program?

Answer: Using a multi-level evaluation approach including learning assessments, behavior observation, and business outcome tracking

Multi-level evaluation provides a complete picture of D&I training impact by connecting participant experience to behavior change and organizational outcomes.

A D&I professional is concerned that the organization's anti-bias training has had minimal impact on promotion rates for underrepresented groups. The MOST likely explanation is:

Answer: Training alone cannot fix systemic barriers; structural changes to promotion processes must accompany awareness training

Research consistently shows that awareness training without accompanying structural changes to systems and processes has limited impact on equity outcomes.

What is the role of 'psychological safety' in effective D&I learning environments?

Answer: It creates conditions where participants feel safe to ask questions, share experiences, and explore new perspectives without fear of judgment

Psychological safety in learning environments allows participants to engage authentically with D&I content, which is essential for genuine reflection and growth.