Quality Improvement and Performance Monitoring Flashcards
7 cards from real CDM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Quality Improvement and Performance Monitoring flashcards as text
A fishbone (Ishikawa) diagram is used in dietary quality improvement primarily to:
Answer: Identify potential root causes of a problem
A fishbone (cause-and-effect) diagram systematically maps out potential causes of a problem to support root cause identification.
Which quality improvement methodology focuses specifically on eliminating waste and non-value-added steps in dietary operations?
Answer: Lean methodology
Lean methodology is designed to identify and eliminate waste (non-value-added activities) and streamline process efficiency.
A run chart in dietary quality improvement is used to:
Answer: Display performance data over time to reveal trends or patterns
A run chart plots sequential data points over time, making it easy to identify trends, cycles, or shifts in performance.
When performing a root cause analysis (RCA) after a dietary error, the primary focus should be on:
Answer: Identifying system and process failures that allowed the error to occur
RCA takes a systems approach, focusing on process and system failures rather than individual blame, to prevent recurrence.
The '5 Whys' technique in quality improvement involves:
Answer: Repeatedly asking 'why' to drill down to the root cause of a problem
The '5 Whys' technique uses repeated questioning ('why did this happen?') to progressively uncover the root cause of a problem.
Which of the following best describes a 'sentinel event' in the context of a dietary department?
Answer: An unexpected event causing serious harm, such as a severe allergic reaction from a food allergy error
A sentinel event is an unexpected occurrence resulting in serious harm or death that requires immediate investigation and corrective action.
In tracer methodology used by The Joint Commission, surveyors evaluate a dietary department by:
Answer: Following a patient's care experience through the facility to evaluate system performance
Tracer methodology follows an individual patient's care experience across departments to evaluate how systems and processes work together.
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