Organizational Leadership Flashcards

Amy Edmondson defines the team belief that it is safe to take interpersonal risks as what?

Answer: Psychological safety

Psychological safety means members feel safe speaking up, asking questions, or admitting mistakes without punishment.

Which approach BEST embeds diversity into an organization's strategic plan rather than treating it as a side program?

Answer: Integrating DEI objectives into each business unit's goals and scorecards

Integrating DEI into business unit goals and scorecards makes it part of core strategy and accountability.

Hersey and Blanchard's Situational Leadership model says leaders should adapt their style mainly based on what?

Answer: Follower readiness or development level

Situational Leadership matches directive and supportive behaviors to the follower's competence and commitment.

Which phenomenon describes women and people of color being promoted into leadership roles during crises, when the risk of failure is high?

Answer: Glass cliff

The glass cliff, identified by Ryan and Haslam, describes underrepresented leaders being appointed to precarious positions.

A diversity executive wants to measure whether leaders are building inclusive cultures. Which metric is MOST direct?

Answer: Inclusion index scores from employee surveys, broken down by team and demographic group

Disaggregated inclusion survey scores show how employees in each team and group experience leadership.

Which statement BEST describes the difference between sponsorship and mentorship?

Answer: Sponsors actively use their influence to advocate for a protégé's advancement; mentors mainly provide guidance

Sponsors spend their political capital to push for opportunities, while mentors mainly offer advice and support.

Under Daniel Goleman's emotional intelligence model, the ability to sense others' emotions and perspectives is called what?

Answer: Empathy

Empathy is the EI competency of understanding others' feelings, which is central to inclusive leadership.