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Organizational Leadership Flashcards

7 cards from real CDE practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Organizational Leadership flashcards as text
  1. In Kotter's 8-step change model, which step should a diversity executive complete FIRST when launching an enterprise inclusion initiative?

    Answer: Create a sense of urgency

    Kotter's model begins by establishing urgency so stakeholders see why change cannot wait.

  2. Which stage of Lewin's change model involves reinforcing new inclusive behaviors through policies, rewards, and norms?

    Answer: Refreezing

    Refreezing locks in new behaviors so the organization does not slide back to old practices.

  3. A CEO publicly champions DEI but never allocates budget or attends council meetings. What is this gap most commonly called?

    Answer: Say-do gap

    A say-do gap occurs when leaders' stated commitments are not matched by visible action and resources.

  4. Which leadership style focuses primarily on developing and serving followers so they can reach their full potential?

    Answer: Servant leadership

    Servant leadership, described by Robert Greenleaf, puts followers' growth and well-being first.

  5. What is the PRIMARY role of an executive sponsor for a diversity council?

    Answer: Removing barriers and securing resources at the senior level

    Executive sponsors use their authority to secure funding, remove obstacles, and signal priority.

  6. A leader who motivates employees through a compelling vision, intellectual stimulation, and individualized consideration is demonstrating which style?

    Answer: Transformational

    Bass's transformational leadership includes idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration.

  7. When linking DEI goals to executive compensation, which approach is MOST defensible legally and ethically?

    Answer: Bonuses tied to inclusion behaviors, process goals, and equitable outcomes

    Tying pay to inclusive processes and behaviors avoids unlawful quotas while still creating accountability.

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Sources & references

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  1. diversitycertification.org — Test delivery, fees, exam format, late registration, passing score, renewal, retake fee, retake policy, test dates, time limit · verified Oct 2026
  2. diversitycertification.regfox.com — Eligibility · verified Oct 2026