Inclusive Leadership & Communication Flashcards

In a meeting, a leader notices that remote participants are rarely called on. Which practice best addresses this inclusion gap?

Answer: Using a structured round-robin that starts with remote participants

Structured turn-taking that puts remote voices first counters proximity bias in real time.

Which of the following is the best example of a microaffirmation?

Answer: Publicly crediting a junior colleague's idea by name

Microaffirmations are small, deliberate acts of recognition that signal belonging and value.

Amy Edmondson's concept of psychological safety is best defined as:

Answer: A shared belief that the team is safe for interpersonal risk-taking

Edmondson defines psychological safety as a shared belief that the team is safe for interpersonal risk-taking.

A leader receives feedback that a comment they made was exclusionary. What is the most inclusive first response?

Answer: Thank the person, acknowledge the impact, and commit to learning

Inclusive leaders put impact ahead of intent and show they are accountable and open to learning.

Which communication approach best supports employees with diverse cognitive and processing styles?

Answer: Sharing agendas and materials in advance with multiple ways to contribute

Advance materials and multiple input channels accommodate neurodiverse and reflective thinkers.

Deloitte's research on inclusive leadership identifies six signature traits. Which of the following is one of them?

Answer: Cultural intelligence

Deloitte's six traits are commitment, courage, cognizance of bias, curiosity, cultural intelligence, and collaboration.

A diversity executive wants to communicate a new DEI strategy to skeptical middle managers. Which approach is most effective?

Answer: Connect the strategy to business outcomes and the managers' own goals

Linking DEI to business results and managers' own priorities builds buy-in rather than resistance.