CDC CDC Communication and Conflict Resolution

Question 1

Which communication style is most aligned with effective divorce coaching conversations?

Accepted Answer

Active listening with reflective responses

Answer

Directive and advice-giving

Answer

Confrontational and challenge-based

Answer

Silent and non-responsive

Question 2

What is the primary purpose of 'reframing' in CDC divorce coaching?

Accepted Answer

To help the client view a situation from a different, more empowering perspective

Answer

To change the client's legal strategy

Answer

To challenge the client's emotional responses

Answer

To document the client's complaints for court

Question 3

A CDC client is communicating with their ex-partner using highly emotional emails that escalate conflict. The coach's best approach is to:

Accepted Answer

Help the client draft brief, business-like emails focused only on child-related logistics

Answer

Advise the client to stop all communication

Answer

Tell the client the emails are fine as long as they are honest

Answer

Recommend the client copy their attorney on every email

Question 4

The BIFF response method stands for:

Accepted Answer

Brief, Informative, Friendly, Firm

Answer

Bold, Informed, Factual, Firm

Answer

Balanced, Intentional, Focused, Flexible

Answer

Broad, Inclusive, Formal, Fair

Question 5

Which of the following is an example of an 'I-statement' in coaching communication?

Accepted Answer

I feel frustrated when pickups are changed without notice because it disrupts our schedule.

Answer

You always make things harder for the kids.

Answer

You never follow the parenting plan.

Answer

You are being unreasonable about the holidays.

Question 6

When a CDC client becomes emotionally flooded during a session, the coach should first:

Accepted Answer

Help the client use a grounding or self-regulation technique before resuming

Answer

Push the client to continue working through the issue

Answer

End the session immediately

Answer

Switch to legal advice to refocus the client