Negotiation & Mediation Skills Flashcards
7 cards from real CDA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Negotiation & Mediation Skills flashcards as text
Which negotiation tactic involves deliberately introducing a very high (or low) opening offer to shift the negotiation range in your favor?
Answer: Bracketing
Bracketing is a tactic where a party makes an extreme opening offer so that splitting the difference lands near their true target.
'Logrolling' in divorce negotiation means:
Answer: Trading concessions on different issues so both parties gain on their priorities
Logrolling identifies issues each party values differently and trades concessions so both sides gain more on what matters most to them.
When should a CDA advise a client that mediation may NOT be appropriate?
Answer: When there is a history of domestic violence or significant power imbalance
Domestic violence and severe power imbalances compromise the safety and voluntariness required for effective mediation.
A client becomes highly emotional during a mediation session. The most appropriate immediate response is to:
Answer: Acknowledge the emotion, take a brief break if needed, and resume when the client is ready
Acknowledging emotions and allowing a pause respects the client's experience and creates conditions for more productive negotiation.
Which principle holds that a mediator must not coerce either party into accepting an agreement?
Answer: Self-determination
Self-determination means that any agreement reached in mediation must be freely and voluntarily made by the parties themselves.
In a divorce negotiation, 'expanding the pie' refers to:
Answer: Creating value by identifying options that benefit both parties beyond a fixed resource split
Expanding the pie is an integrative strategy that creates mutual gains rather than treating negotiation as a zero-sum split.
What is the primary ethical obligation of a CDA when one party attempts to use mediation to hide assets?
Answer: Inform both parties that full financial disclosure is required and suspend the session if not provided
A CDA must uphold financial transparency as an ethical cornerstone; withholding disclosure undermines the integrity of the process and any resulting agreement.