Training Needs Assessment and Analysis Flashcards
6 cards from real CCT practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Training Needs Assessment and Analysis flashcards as text
Which TNA data collection method is best for gathering standardized information from a large number of employees quickly?
Answer: Questionnaire or survey
Surveys and questionnaires efficiently collect uniform data from many respondents simultaneously, making them ideal for large populations.
In a front-end analysis, 'extant data' refers to:
Answer: Existing records such as performance reviews, error logs, and turnover rates
Extant data is information already available in the organization that can reveal patterns of performance gaps without new data collection.
When a corporate trainer conducts a 'job analysis,' the primary output is:
Answer: A job description detailing duties, responsibilities, and required competencies
Job analysis produces a detailed description of what a role entails and the competencies needed to perform it effectively.
A focus group used in TNA is most effective when:
Answer: A skilled facilitator draws out diverse perspectives from a representative group
Well-facilitated focus groups surface shared themes, disagreements, and context-rich insights from participants across relevant roles.
The primary purpose of benchmarking in a TNA is to:
Answer: Compare the organization's performance or practices against industry best practice
Benchmarking identifies performance gaps relative to industry leaders or standards, informing what training improvements are needed.
Which tool maps the knowledge, skills, and abilities required for each role against what employees currently possess?
Answer: Competency gap analysis matrix
A competency gap analysis matrix visually displays the difference between required and actual competency levels for each role and individual.