Organizational Development and Change Management Flashcards
6 cards from real CCT practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Organizational Development and Change Management flashcards as text
Talent management in corporate training refers to:
Answer: The integrated set of processes to attract, develop, motivate, and retain high-performing employees
Talent management aligns recruiting, development, performance, and retention strategies to build organizational capability over time.
A 9-box grid in talent management is used to plot employees based on:
Answer: Current performance and future potential
The 9-box grid gives organizations a visual snapshot of their talent pool across performance and potential, guiding development and succession decisions.
Employee engagement in the context of organizational development is important to corporate trainers because:
Answer: Higher engagement correlates with greater learning transfer, productivity, and retention
Engaged employees are more motivated to apply training, share knowledge, and improve performance — making engagement a critical enabler of training effectiveness.
In a corporate training context, a 'communities of practice' (CoP) is:
Answer: A group of practitioners who share knowledge, solve problems, and develop expertise around a common domain informally over time
Communities of practice are self-organizing groups that create and share knowledge through regular interaction, enabling continuous informal learning.
Change saturation in an organization occurs when:
Answer: Employees are overwhelmed by too many simultaneous change initiatives, reducing their capacity to absorb and adopt change effectively
Change saturation overloads employees' cognitive and emotional capacity, causing fatigue, confusion, and resistance even to positive changes.
The primary role of a corporate trainer in supporting organizational change is to:
Answer: Build the knowledge, skills, and mindsets employees need to perform effectively in the new desired state
Trainers bridge the gap between the current state and the future state by equipping employees with the capabilities required to succeed after change.