CCT Cheat Sheet 2026

The 30 highest-yield CCT facts, distilled from real exam questions. Print it, save it as a PDF, or study it here — free, no sign-up.

1. Which instructional design model uses Analysis, Design, Development, Implementation, and Evaluation as its five phases? → ADDIE
2. When a corporate trainer uses the 'net promoter score' (NPS) for training evaluation, they are measuring: → How likely participants are to recommend the training to colleagues
3. Gagne's Nine Events of Instruction begins with which first event? → Gaining attention
4. In the context of instructional design, 'chunking' content refers to: → Breaking information into small, manageable units to reduce cognitive overload
5. Which instructional technology approach delivers short, focused learning units of 3–5 minutes targeting a single performance objective? → Microlearning
6. Which evaluation approach should a trainer use DURING a training session to gauge real-time understanding and adjust delivery? → Formative evaluation
7. The VARK model classifies learners primarily by their preferred: → Sensory modality for receiving information
8. Which of the following is a limitation of using only observation as a TNA data collection method? → The Hawthorne effect may alter employee behavior during observation
9. A Learning Management System (LMS) in corporate training is used primarily to: → Manage, deliver, track, and report on training programs and learner progress
10. When a corporate trainer conducts a 'job analysis,' the primary output is: → A job description detailing duties, responsibilities, and required competencies
11. Which TNA data collection method is best for gathering standardized information from a large number of employees quickly? → Questionnaire or survey
12. The 70:20:10 learning model suggests that roughly what percentage of effective learning comes from on-the-job experience? → 70%
13. Transformative learning theory, associated with Jack Mezirow, focuses on: → Shifting learners' underlying assumptions and worldviews
14. Which of the following best describes 'readiness to learn' in Knowles' andragogy? → Adults become ready to learn when they face a real-life developmental task or problem
15. Authoring tools such as Articulate Storyline and Adobe Captivate are used in corporate training to: → Create interactive e-learning courses and publish them in SCORM or xAPI format
16. Employee engagement in the context of organizational development is important to corporate trainers because: → Higher engagement correlates with greater learning transfer, productivity, and retention
17. In a formal mentoring program, a mentor's primary responsibility is to: → Share knowledge, experience, and guidance to support the mentee's professional growth
18. What is referred to as a test of understanding or as we may say a recall? → Test Consolidation
19. Select the on-the-job training method the superior gives training to a subordinate as his assistant: → Understudy
20. Gamification in corporate training involves applying game elements such as: → Points, badges, leaderboards, and challenges to increase engagement and motivation
21. Summative evaluation in training is best described as: → Assessment at the end of a complete program to determine its overall effectiveness
22. Which stage of competence represents many managers who experience coaching for the first time? → Stage One
23. Which of the following is not a feature of planning? → Planning is pervasive.
24. Isolating the effect of training from other performance influencers can be accomplished through which method? → Using participant estimation with confidence levels to attribute improvement to training
25. In a front-end analysis, 'extant data' refers to: → Existing records such as performance reviews, error logs, and turnover rates
26. In root cause analysis for a training need, a trainer discovers that employees lack skills due to unclear job expectations. The correct intervention is: → Clarify job expectations and performance standards first, then reassess training needs
27. Which tool maps the knowledge, skills, and abilities required for each role against what employees currently possess? → Competency gap analysis matrix
28. Formative evaluation in training design refers to: → Ongoing evaluation during development and delivery to improve the program
29. Which cognitive principle explains why breaking training content into smaller chunks improves retention? → Chunking
30. Which organizational development intervention is used to improve inter-group conflict and collaboration between departments? → Intergroup development or third-party intervention facilitated by a neutral OD consultant