CCMC - Commission for Case Manager Occupational Health and Disability Management Questions and Answers Flashcards

Which federal law requires employers with 15 or more employees to provide reasonable accommodations to qualified employees with disabilities unless doing so causes undue hardship?

Answer: Title I of the ADA

Title I of the ADA prohibits disability-based employment discrimination and requires covered employers to provide reasonable accommodations to qualified individuals with disabilities.

An employer requests medical information about an employee's condition to facilitate a workplace accommodation. Under the ADA, what limitation applies?

Answer: Employers may only request information related to the functional limitations requiring accommodation, not a diagnosis

Under the ADA, employers may ask for documentation of functional limitations relevant to the accommodation request but cannot require employees to disclose diagnoses or provide unrelated medical records.

In integrated disability management (IDM), which approach combines workers' compensation, short-term disability, FMLA, and ADA compliance into a single coordinated program?

Answer: Absence and disability management integration

Integrated absence and disability management (IDM) consolidates multiple absence programs into one coordinated system, ensuring consistent policies, early intervention, and compliance across all applicable laws.

Which psychological barrier is MOST commonly identified in occupational health case management as prolonging disability beyond the expected medical recovery period?

Answer: Fear-avoidance beliefs and perceived inability to return to work

Fear-avoidance beliefs—where workers catastrophize pain and fear re-injury—are among the strongest predictors of prolonged disability and failure to return to work, even after medical clearance.

Which workers' compensation system feature requires an injured worker to be evaluated by an employer-selected physician before or instead of their own physician?

Answer: Employer-directed medical care (panel physician)

Many states allow employers or insurers to direct initial medical care through a panel of approved physicians, which controls treatment costs and ensures occupational medicine expertise is applied from the start.

A case manager documents that an injured worker's psychological distress is significantly slowing physical recovery. Which biopsychosocial model concept does this BEST illustrate?

Answer: The interaction between psychological, social, and biological factors in health outcomes

The biopsychosocial model recognizes that biological, psychological, and social factors interact to influence health outcomes—psychological distress can directly impair physical recovery and must be addressed alongside medical treatment.