CCMC CCMC - Commission for Case Manager Community Resources and Support Systems Questions and Answers 2

Question 1

Which 211 service feature makes it the primary community resource referral tool recommended by case managers in the US?

Accepted Answer

It connects callers to local social services across health, housing, food, and financial categories

Answer

It is limited to mental health crisis services only

Answer

It provides direct insurance verification

Answer

It offers after-hours emergency medical dispatch

Question 2

A case manager is working with a veteran client who needs home modification for a service-connected disability. Which VA program is MOST relevant?

Accepted Answer

Specially Adapted Housing (SAH) grant

Answer

GI Bill education benefits

Answer

VA Pension with Aid and Attendance

Answer

Veterans Choice Program

Question 3

Under the Americans with Disabilities Act (ADA), what is an employer required to provide to a qualified employee with a disability?

Accepted Answer

Reasonable accommodation unless it causes undue hardship

Answer

Unlimited leave without conditions

Answer

A private office space at all times

Answer

Full-time remote work

Question 4

Which federal housing program provides vouchers that allow low-income individuals and families to rent privately owned housing?

Accepted Answer

Section 8 Housing Choice Voucher Program

Answer

Low-Income Housing Tax Credit (LIHTC)

Answer

Community Development Block Grant

Answer

Continuum of Care program

Question 5

A case manager advocates for a client denied access to a disability-related community service. Which approach BEST reflects professional advocacy in case management?

Accepted Answer

Educate the client on appeal rights and help navigate the formal appeal process

Answer

File a complaint on behalf of the client without informing them

Answer

Accept the denial to avoid conflict with the provider

Answer

Seek a different payer to fund the same denied service

Question 6

Which social determinant of health is MOST commonly addressed through case management interventions involving community resources?

Accepted Answer

Access to social and economic opportunities

Answer

Genetic predisposition

Answer

Physician specialty training

Answer

Hospital bed availability