CCM Certified Case Manager (CCM) General Questions and Answers 2

Question 1

According to the CCMC, which best defines the scope of case management practice?

Accepted Answer

A collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates options to meet health needs

Answer

Providing direct clinical care to patients

Answer

Managing healthcare facility operations

Answer

Supervising clinical staff performance

Question 2

How many knowledge domains does the current CCM certification exam cover?

Accepted Answer

6 domains

Answer

4 domains

Answer

5 domains

Answer

8 domains

Question 3

What is the primary purpose of the case management process?

Accepted Answer

To achieve optimal health outcomes while promoting quality and cost-effective care

Answer

To reduce healthcare costs for insurance companies

Answer

To ensure patients comply with physician orders

Answer

To manage hospital bed capacity

Question 4

Which credential is required to sit for the CCM certification examination?

Accepted Answer

An active, unrestricted licensure or certification in a health or human services discipline

Answer

A master's degree in healthcare administration

Answer

At least 10 years of healthcare experience

Answer

Board certification in a medical specialty

Question 5

In case management, what does 'advocacy' primarily involve?

Accepted Answer

Promoting and protecting clients' rights and interests within the healthcare system

Answer

Filing legal complaints on behalf of clients

Answer

Marketing case management services

Answer

Representing the insurance company's interests

Question 6

What is a key difference between case management and disease management?

Accepted Answer

Case management is individualized while disease management targets populations with specific conditions

Answer

Case management is only for hospitalized patients

Answer

Disease management requires certification

Answer

There is no meaningful difference