Court Performance Standards & Court Governance Flashcards

Juror Utilization in CourTools refers to what?

Answer: Percent of jurors reporting for service who are actually used in voir dire or trial

Utilization compares jurors used to jurors available to show whether the court over-summons.

Collection of Monetary Penalties (Measure 7) compares what?

Answer: Payments collected and distributed within timelines to total penalties ordered

The measure tracks the share of ordered monetary penalties actually paid and disbursed properly.

Which result would most likely follow from regularly surveying court employees (Measure 9)?

Answer: Insight into engagement and workplace issues driving performance and turnover

Employee surveys reveal morale, resources and leadership concerns that affect service quality.

Cost per Case (Measure 10) is calculated by what?

Answer: Total court cost divided by number of cases

It divides total expenditures by case volume, ideally by case type, to track resource efficiency.

Age of Active Pending Caseload differs from time to disposition because it examines what?

Answer: Cases still unresolved and their age at a point in time

It reveals backlog age in the pending inventory, while time to disposition looks at completed cases.

What is the typical first step before launching a performance measurement program?

Answer: Define goals and clear measure definitions with leadership buy-in

Clear goals, definitions and leadership support ensure measures are meaningful and accepted.

A court's time-to-disposition measure typically reports what?

Answer: Percent of cases disposed within established time standards

It compares actual case processing to adopted time standards, such as ABA or state guidelines.