Quality, Safety & Risk Management Flashcards
7 cards from real CCM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Quality, Safety & Risk Management flashcards as text
Under OSHA's Hazard Communication Standard (HazCom), what document must accompany hazardous chemicals on a construction site and provide detailed safety information?
Answer: Safety Data Sheet (SDS)
Safety Data Sheets (SDS), formerly Material Safety Data Sheets (MSDS), are required by HazCom and provide health, physical, and safety information about hazardous chemicals.
In qualitative risk analysis, a risk with a probability of 0.7 and an impact score of 4 on a 1–10 scale has a risk score of:
Answer: 2.8
The risk score in qualitative analysis is calculated by multiplying probability by impact: 0.7 × 4 = 2.8.
Which quality management principle does ISO 9001:2015 emphasize as the foundation for all other quality activities?
Answer: Customer focus
ISO 9001:2015 places customer focus as the primary principle, with the fundamental objective being to meet customer requirements and enhance customer satisfaction.
A construction manager reviews fall protection requirements. At what minimum height above a lower level does OSHA require fall protection for workers in construction?
Answer: 6 feet
OSHA's 29 CFR 1926.502 requires fall protection when workers are exposed to a fall of 6 feet or more to a lower level in construction.
A contractor submits a Risk Response Plan that includes purchasing a performance bond. This is an example of which risk strategy?
Answer: Risk transfer
A performance bond transfers the financial risk of contractor non-performance to the surety company, which is a classic risk transfer mechanism.
What is the purpose of a 'lessons learned' registry in quality and risk management?
Answer: To document knowledge from current and past projects to improve future performance
Lessons learned registries capture positive and negative experiences so organizations can improve processes, avoid repeated mistakes, and replicate successes on future projects.
During a quality audit, the auditor finds that inspection records are missing for 20% of concrete pours. What type of quality tool is MOST useful for identifying where in the process these gaps are occurring?
Answer: Process flowchart
A process flowchart maps each step in the inspection workflow, making it easy to identify where the documentation gap is occurring within the process sequence.