Leadership Principles & Styles Flashcards

Which leadership style is most effective when managing a conflict between two high-performing, autonomous professionals?

Answer: Delegating

Delegating is appropriate for high-competence, high-commitment individuals who can self-manage the resolution process.

Emotional intelligence is a core competency for conflict managers primarily because it:

Answer: Enables leaders to recognize and manage emotions in themselves and others

Emotional intelligence (EI) allows leaders to stay regulated and empathize with parties, which is essential in high-tension conflicts.

Which leadership behavior in the Full Range Leadership Model represents the lowest level of effectiveness?

Answer: Laissez-faire

Laissez-faire is the most passive and ineffective style in Bass and Avolio's Full Range Leadership Model.

A leader using 'individualized consideration' in a conflict setting would most likely:

Answer: Treat each party according to their unique needs and development level

Individualized consideration, a transformational dimension, means tailoring support and development to each person's specific situation.

In adaptive leadership theory, a conflict manager's primary role is to:

Answer: Regulate distress while mobilizing parties to address root challenges

Adaptive leadership (Heifetz) involves holding parties in a productive zone of tension, not eliminating it, so they can adapt.

Which factor most distinguishes ethical leadership from other leadership styles in conflict management?

Answer: Consistency between stated values and actions

Ethical leadership is defined by integrity — walking the talk — which builds the trust essential to conflict resolution.

A leader who uses 'intellectual stimulation' during a conflict debrief is encouraging parties to:

Answer: Re-examine assumptions and explore creative solutions

Intellectual stimulation is a transformational behavior that challenges parties to think differently and question their beliefs.