Leadership Principles & Styles Flashcards
7 cards from real CCM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Leadership Principles & Styles flashcards as text
A conflict manager notices that team members are highly skilled but lack motivation. Which leadership style is most appropriate?
Answer: Participative
Participative leadership engages skilled but unmotivated employees by involving them in decision-making, increasing buy-in.
Which leadership principle emphasizes adapting one's style based on the readiness and competence of followers?
Answer: Situational leadership
Situational leadership, developed by Hersey and Blanchard, holds that effective leaders adjust their style to match follower development level.
In conflict management, a leader who focuses on inspiring a shared vision and challenging the process is best described as:
Answer: Transformational
Transformational leaders motivate through vision, inspiration, and encouraging innovation rather than reward-punishment exchanges.
A leader who rewards compliance and corrects deviations primarily through contingent reinforcement is using which style?
Answer: Transactional leadership
Transactional leadership operates on exchange — rewards for performance and corrective action for non-compliance.
When a conflict mediator steps back and allows parties to self-direct resolution with minimal guidance, this reflects which leadership approach?
Answer: Laissez-faire
Laissez-faire leadership provides little direction, leaving decision-making entirely to the individuals involved.
Which principle of servant leadership is MOST directly aligned with effective conflict resolution?
Answer: Prioritizing follower needs over self-interest
Servant leadership centers on fulfilling others' needs, which directly supports empathetic, party-centered conflict resolution.
A CCM candidate is leading a high-conflict team where roles are unclear. According to path-goal theory, which leader behavior is most appropriate?
Answer: Directive
Path-goal theory prescribes directive leadership when tasks are ambiguous to clarify expectations and reduce role conflict.