Continuous Improvement & Updates Flashcards
7 cards from real CCM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Continuous Improvement & Updates flashcards as text
Which of the following BEST describes a 'leading indicator' in compliance continuous improvement?
Answer: Percentage of employees who completed mandatory training this month
Leading indicators measure proactive activities that predict future compliance performance, whereas fines and violations are lagging indicators.
A company uses a 'compliance calendar' as part of its continuous improvement program. What is its PRIMARY purpose?
Answer: To track regulatory deadlines, review dates, and required updates proactively
A compliance calendar ensures that upcoming regulatory deadlines and internal review cycles are anticipated and managed proactively.
What distinguishes a 'corrective action plan' (CAP) from a 'preventive action plan' in compliance improvement?
Answer: A CAP addresses identified deficiencies; a preventive plan addresses potential future risks before they materialize
A CAP remedies existing findings while a preventive action plan targets conditions that could lead to future violations.
During a compliance program review, stakeholders disagree on improvement priorities. Which approach BEST resolves this in a structured way?
Answer: Use a risk-weighted prioritization matrix to rank issues by likelihood and impact
A risk-weighted prioritization matrix objectively ranks issues so resources are directed toward the highest-risk gaps first.
Which document type formally captures the current state, desired state, gap analysis, and action steps for a compliance improvement initiative?
Answer: Compliance improvement roadmap
A compliance improvement roadmap synthesizes gap analysis findings into a sequenced plan with milestones, owners, and target states.
A compliance team implements a new automated monitoring tool. After 60 days, false-positive alert rates are high. What continuous improvement action is MOST appropriate?
Answer: Tune the tool's thresholds based on observed data and re-evaluate
Threshold tuning using real operational data is standard practice for improving automated monitoring accuracy without abandoning the tool.
Which of the following is a key output of the 'Check' phase in a compliance-focused PDCA cycle?
Answer: Performance data compared against compliance objectives
The Check phase measures actual results against planned compliance objectives to determine whether changes achieved their intended effect.