CCHI Cultural Competency and Sensitivity Flashcards

Which federal law requires healthcare facilities receiving federal funding to provide language access services to patients with limited English proficiency (LEP)?

Answer: Title VI of the Civil Rights Act of 1964

Title VI of the Civil Rights Act prohibits discrimination based on national origin, requiring federally funded facilities to provide language services to LEP patients.

In some Asian cultures, expressing pain openly is considered shameful. How should a CCHI interpreter handle this?

Answer: Recognize the cultural norm and alert the provider that pain expression may be minimized

Cultural awareness means informing the provider of cultural factors that may affect how a patient reports symptoms, without stereotyping the individual.

What does 'linguistic competence' mean in the context of healthcare interpreting?

Answer: The capacity to communicate effectively in both the source and target languages within a healthcare context

Linguistic competence for healthcare interpreters means having the vocabulary, grammar, and register skills in both languages to interpret accurately in medical settings.

A patient from a culture where discussing death openly is taboo is facing a terminal diagnosis. The interpreter should:

Answer: Interpret faithfully while being sensitive to cultural norms, and inform the provider of potential cultural barriers

Interpreters must render the message faithfully while making providers aware of cultural sensitivities that may affect how the patient receives the information.

What is the CCHI standard regarding an interpreter's personal cultural biases?

Answer: Interpreters must recognize and manage personal biases to avoid affecting interpretation quality

CCHI standards require interpreters to be self-aware of their own cultural biases and actively prevent those biases from influencing their interpretation.

When a patient uses a colloquial or idiomatic expression in their native language to describe a symptom, the interpreter should:

Answer: Convey the intended meaning using medically appropriate equivalent language and note the original expression

Interpreters should convey the meaning behind colloquial expressions in medically appropriate terms while noting the original phrasing for context.