Human Resources and Operations Flashcards

Which federal statute requires CAAs with federal contracts exceeding $10,000 to take affirmative action in employment practices?

Answer: Executive Order 11246 as amended

Executive Order 11246 requires federal contractors and subcontractors to take affirmative action to ensure equal employment opportunity without regard to race, color, religion, sex, or national origin.

When designing a CAA's benefits package on a limited budget, which strategy best supports staff retention among lower-wage employees?

Answer: Prioritizing affordable health insurance and paid leave over ancillary perks

Affordable health insurance and paid leave address the core security needs of lower-wage workers, making them more effective retention tools than perks targeting higher earners.

A CAA's new executive director wants to assess operational efficiency. Which key performance indicator is most directly relevant?

Answer: Administrative cost ratio as a percentage of total expenditures

The administrative cost ratio measures what portion of total expenditures goes to overhead versus direct services, which is a standard efficiency indicator for nonprofits.

Under OSHA's General Duty Clause, a CAA is required to:

Answer: Provide a workplace free from recognized hazards likely to cause serious harm

The OSHA General Duty Clause requires all employers to maintain a workplace free from recognized hazards that are causing or likely to cause death or serious physical harm.

A CAA's HR department receives a subpoena for an employee's personnel file. What is the appropriate immediate response?

Answer: Notify legal counsel and the executive director before releasing any records

Upon receiving a subpoena, the agency must notify its legal counsel and executive leadership before releasing any records to ensure proper legal response.

Which practice ensures CAA volunteer program operations align with HR compliance standards?

Answer: Applying background check and conduct policies consistently to volunteers

Applying consistent background check and conduct standards to volunteers protects clients, reduces liability, and maintains program integrity.

A CAA is preparing for a CSBG federal monitoring review of its HR systems. Which document is most critical to have current and accessible?

Answer: A personnel policy manual consistent with applicable federal and state law

CSBG monitoring reviews assess whether the agency's personnel policies meet legal requirements and reflect sound HR practices, making an up-to-date manual essential.