Human Resources and Operations Flashcards
7 cards from real CCAP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Human Resources and Operations flashcards as text
Which federal law prohibits employment discrimination based on pregnancy, childbirth, or related medical conditions?
Answer: Title VII of the Civil Rights Act as amended by the Pregnancy Discrimination Act
The Pregnancy Discrimination Act of 1978 amended Title VII to explicitly prohibit discrimination based on pregnancy, childbirth, or related conditions.
In a CAA, who bears primary responsibility for ensuring the personnel policy manual is legally compliant and up to date?
Answer: The HR director working with legal counsel
The HR director, in collaboration with legal counsel, is responsible for maintaining a personnel policy manual that reflects current federal and state employment law.
A CAA's disciplinary policy uses a progressive discipline model. What is the typical first step in this model?
Answer: Verbal counseling documented by the supervisor
Progressive discipline typically begins with verbal counseling, which is documented by the supervisor, before escalating to written warnings or suspension.
Which operational metric is most useful for monitoring whether a CAA's workforce is stable over time?
Answer: Annual voluntary turnover rate
Annual voluntary turnover rate measures how many employees choose to leave, which is a direct indicator of workforce stability and organizational health.
When classifying workers as independent contractors rather than employees, a CAA should primarily apply which federal test?
Answer: The IRS common-law control test examining behavioral, financial, and relationship factors
The IRS common-law control test examines behavioral control, financial control, and the type of relationship to determine proper worker classification.
A CAA supervisor witnesses an employee harassing a colleague. Under federal law, what is the supervisor's immediate obligation?
Answer: Take immediate corrective action and report to HR
Supervisors have a legal and ethical obligation to take immediate corrective action when they witness harassment and to report it through proper channels.
Which tool helps a CAA ensure internal pay equity across positions of comparable worth?
Answer: Job evaluation and compensation grading system
A formal job evaluation system assigns point values to positions based on skill, effort, responsibility, and working conditions, enabling equitable pay grading.
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