CCA Self Service Configuration and Management 2

Question 1

How can an administrator limit which computers see a specific item in Self Service?

Accepted Answer

By scoping the policy or app to specific computers, groups, departments, or users

Answer

By setting the item's visibility to 'Private' in the Self Service settings panel

Answer

By assigning the item to a specific building record in Jamf Pro

Answer

By setting a time-based restriction on the item's daily availability window

Question 2

Can configuration profiles be made available for users to install through Self Service?

Accepted Answer

Yes, configuration profiles can be scoped to Self Service for user-initiated installation

Answer

No, configuration profiles can only be pushed directly by administrators

Answer

Yes, but only device-level profiles, not user-level profiles

Answer

No, configuration profiles require MDM push commands and cannot be user-initiated

Question 3

What is a Self Service plug-in in Jamf Pro?

Accepted Answer

A bookmark or web clip that appears in Self Service, linking users to internal or external web resources

Answer

A third-party extension that adds new functionality to the Jamf Pro server

Answer

A custom script that runs within the Self Service interface on demand

Answer

An MDM command that overrides default Self Service behavior globally

Question 4

Which Jamf Pro feature allows you to display custom description or instructions for a policy in Self Service?

Accepted Answer

The 'Description' field in the Self Service payload of the policy

Answer

The policy's 'Notes' field under the General tab

Answer

A custom JSS object called a 'Self Service Notification'

Answer

The 'Script Notes' field in the script attached to the policy

Question 5

How can macOS software updates be made available to users through Self Service?

Accepted Answer

By creating a policy with the Software Update payload and enabling it in Self Service

Answer

macOS updates cannot be delivered via Self Service under any configuration

Answer

By uploading the macOS installer as a package directly to the Self Service portal

Answer

By enabling Automatic Updates in System Preferences remotely via MDM command

Question 6

How do you remove an item from Self Service without permanently deleting it from Jamf Pro?

Accepted Answer

Uncheck the 'Make Available in Self Service' option or remove users from the policy's scope

Answer

Archive the policy so it is hidden from all administrative views

Answer

Set the policy trigger to 'Recurring Check-in' instead of 'Self Service'

Answer

Move the policy to an 'Inactive' category in Jamf Pro

Question 7

What Jamf Pro feature allows administrators to alert users about new or updated items available in Self Service?

Accepted Answer

Self Service Notifications configured in the policy's Self Service payload

Answer

Jamf Pro Push Notifications sent via APNs to device lock screen

Answer

Email alerts triggered by the Jamf Pro notification engine rules

Answer

Smart Group change alerts delivered via configured webhook endpoints