CCA Pastoral Care & Counseling Skills 2

Question 1

A service member tells a chaplain assistant they are having thoughts of self-harm but asks that it remain confidential. What is the FIRST action the chaplain assistant should take?

Accepted Answer

Inform the chaplain immediately so proper intervention can occur

Answer

Threats of self-harm are a safety exception that requires immediate escalation to the chaplain, who coordinates appropriate intervention.

Question 2

Which counseling technique involves reflecting back the emotional content of what a person has said to demonstrate understanding?

Accepted Answer

Empathic reflection

Answer

Empathic reflection mirrors the speaker's feelings to validate their experience and demonstrate active listening.

Question 3

When providing pastoral care to a soldier of a faith tradition the chaplain assistant is unfamiliar with, the BEST approach is to:

Accepted Answer

Listen respectfully and coordinate with the chaplain for faith-specific resources

Answer

Chaplain assistants should provide compassionate presence and support while ensuring the chaplain connects the service member with appropriate faith-specific resources.

Question 4

The grief model developed by Elisabeth Kübler-Ross identifies which of the following as the FIRST stage of grief?

Accepted Answer

Denial

Answer

Denial is the first stage in Kübler-Ross's model, where individuals struggle to accept the reality of a loss.

Question 5

A chaplain assistant overhears two soldiers mocking the religious beliefs of a fellow soldier. The appropriate response is to:

Accepted Answer

Report the behavior to the chaplain and address it through proper channels

Answer

Religious discrimination undermines unit cohesion and must be addressed through the chaplain and appropriate command channels.

(CCA) Certified Chaplain Assistant Practice Test

(CCA) Certified Chaplain Assistant Practice Test

CCA Pastoral Care & Counseling Skills 2