Platform Administration Flashcards

A CBT platform sends automated score reports to candidates immediately after exam completion. Which configuration error would cause candidates to receive incorrect scores?

Answer: Report template referencing the wrong scoring rubric or answer key version

If the report engine references an outdated or incorrect answer key version, all automated scores will be calculated against wrong correct answers.

An administrator needs to update the secure browser software deployed across 200 testing workstations with minimal disruption. What deployment method is most efficient?

Answer: Use a centralized software deployment tool or group policy to push updates remotely

Centralized deployment tools (e.g., SCCM, Jamf, Group Policy) can push software updates to all workstations simultaneously, reducing downtime and human error.

During a proctored remote exam, a proctor flags a candidate for suspicious eye movement. Which platform feature allows the proctor to take immediate action without terminating the exam prematurely?

Answer: Proctor console with live chat, incident flag logging, and optional session pause/terminate controls

A proctor console with real-time controls lets proctors flag incidents, communicate with candidates, and pause or end sessions without waiting for automated triggers.

A CBT administrator is asked to configure item exposure limits to protect the security of a high-stakes exam pool. What does an exposure control limit define?

Answer: The maximum number of times a single item may be administered across candidates within a defined period

Item exposure limits restrict how frequently any one question appears in administrations, reducing the risk of item memorization and sharing.

Which platform setting prevents a candidate from returning to previously answered questions in a linear, non-adaptive exam?

Answer: Linear-no-review (forward-only navigation) mode

Linear-no-review mode locks candidates from navigating backward, ensuring each question is answered in sequence without the ability to change earlier responses.

A candidate contacts support stating their exam was marked as 'abandoned' even though they finished all questions. What platform configuration issue most likely caused this?

Answer: The exam was not properly submitted due to a missing final-submit action or submit-button bug

An 'abandoned' status typically means the session ended without a formal submission event, often caused by a UI bug or a missing final submit step.

An organization wants to ensure that its CBT platform meets federal accessibility requirements. Which standard should the administrator verify the platform complies with?

Answer: Section 508 of the Rehabilitation Act and WCAG 2.1 AA

Section 508 and WCAG 2.1 AA are the primary US federal accessibility standards applicable to electronic testing platforms used by or for federal agencies.