Practice Test Geeks(CBS) Certified Breastfeeding Specialist Practice Test
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Quality Assurance & Standards Flashcards

6 cards from real CBS practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 6 Quality Assurance & Standards flashcards as text

  1. What is the primary goal of quality assurance in Certified Breastfeeding Specialist?

    Answer: Ensuring consistent standards and continuous improvement

    Quality assurance focuses on maintaining consistent standards and identifying opportunities for continuous improvement in processes and outcomes.

  2. Which tool is commonly used for root cause analysis in Certified Breastfeeding Specialist?

    Answer: Fishbone (Ishikawa) diagram

    The fishbone diagram helps identify potential causes of a problem by organizing them into categories, revealing root causes.

  3. What does the PDCA cycle stand for in quality management?

    Answer: Plan, Do, Check, Act

    PDCA (Plan, Do, Check, Act) is a four-step management method for continuous improvement of processes and products.

  4. In Certified Breastfeeding Specialist, what is a Key Performance Indicator (KPI)?

    Answer: A measurable value that demonstrates effectiveness

    KPIs are quantifiable measurements that demonstrate how effectively objectives are being achieved.

  5. What is benchmarking in the context of Certified Breastfeeding Specialist quality management?

    Answer: Comparing performance against best practices or competitors

    Benchmarking involves comparing your processes and performance metrics to industry best practices to identify improvement areas.

  6. Which principle underpins Total Quality Management (TQM) in Certified Breastfeeding Specialist?

    Answer: Everyone in the organization is responsible for quality

    TQM is based on the principle that quality is everyone's responsibility, from leadership to front-line workers.

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Sources & references

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  1. lactationtraining.com — Score validity, eligibility, exam format, time limit, fees, test delivery · verified Oct 2026