CBN Communication & Stakeholder Engagement 3

Question 1

A bariatric nurse overhears a colleague make a joke about a patient's weight in the hallway. What is the nurse's most appropriate first action?

Accepted Answer

Privately address the colleague, explaining the impact of weight bias on patient care

Answer

Addressing weight bias directly and privately with the colleague is the professional first step in advocating for a stigma-free environment.

Question 2

During a support group session, one member dominates the discussion and interrupts others sharing their post-surgery struggles. As facilitator, the bariatric nurse should:

Accepted Answer

Acknowledge the member's input, then redirect the discussion to invite other participants to share

Answer

Skilled group facilitation balances acknowledgment of active members with redirection so all participants can benefit.

Question 3

A bariatric program is experiencing low attendance at preoperative education classes. Which strategy best engages stakeholders to address the problem?

Accepted Answer

Survey patients about barriers and involve the interdisciplinary team in redesigning class delivery

Answer

Gathering stakeholder input and collaborating across the team addresses root causes rather than imposing top-down fixes.

Question 4

A postoperative patient calls the bariatric clinic angry that their insurance denied coverage for follow-up nutritional counseling. What is the nurse's best response?

Accepted Answer

Listen to the patient's concerns, then connect them with the program's insurance coordinator or resources for appeal

Answer

Active listening followed by connecting the patient to appropriate resources demonstrates advocacy and stakeholder coordination.

Question 5

When teaching an adolescent bariatric surgery candidate, which communication approach is most developmentally appropriate?

Accepted Answer

Involve the adolescent directly in discussions while including caregivers, using clear language and confidential time alone

Answer

Adolescents need direct, developmentally appropriate involvement plus private time, with caregivers included as partners.

(CBN) Certified Bariatric Nurse Practice Test

(CBN) Certified Bariatric Nurse Practice Test

CBN Communication & Stakeholder Engagement 3