CBHT Therapeutic Communication Skills 2

Question 1

A client says, 'Nobody ever listens to me.' The BEST therapeutic response is:

Accepted Answer

Tell me more about feeling unheard.

Answer

That's not true — I'm listening right now.

Answer

Have you tried expressing yourself more clearly?

Answer

Your family probably does listen; you may not notice.

Question 2

Which communication technique involves repeating the client's last few words to encourage continued sharing?

Accepted Answer

Restating

Answer

Summarizing

Answer

Reflection

Answer

Clarification

Question 3

A BHT who frequently interrupts a client to offer solutions is demonstrating:

Accepted Answer

Premature problem-solving

Answer

Active listening

Answer

Appropriate redirection

Answer

Psychoeducation

Question 4

When a client uses vague language like 'things have been bad,' the BHT should use:

Accepted Answer

Clarification questions

Answer

Empathy statements

Answer

Positive reinforcement

Answer

Limit-setting

Question 5

Therapeutic use of silence by a BHT primarily serves to:

Accepted Answer

Give the client space to process and continue

Answer

Show the client the BHT is bored

Answer

Avoid responding to difficult topics

Answer

Signal the session is ending

Question 6

Which of the following is an example of a leading question that should be AVOIDED in therapeutic communication?

Accepted Answer

You were angry about that, weren't you?

Answer

How did that make you feel?

Answer

Can you describe what happened?

Answer

What was going through your mind?

Question 7

A client discloses feeling hopeless. After empathizing, the BHT should NEXT:

Accepted Answer

Conduct a brief safety assessment

Answer

Change the subject to something positive

Answer

Immediately call the client's family

Answer

Encourage the client to exercise more