A Certified Behavioral Health Technician (CBHT) is working with a client who is receiving treatment for a substance use disorder. The client's spouse calls and asks for an update on the client's progress. According to federal confidentiality regulations (42 CFR Part 2), what is the CBHT's most appropriate response?
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A
Provide a general, non-specific update to be helpful without revealing sensitive details.
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B
Refuse to confirm or deny that the individual is a client, unless a specific, written consent is on file.
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C
Tell the spouse to come in for a family session to discuss the client's progress.
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D
Inform the spouse that they can only provide information if the client gives verbal permission over the phone.