Coordination, Linkage, and Monitoring Flashcards
7 cards from real CBHCM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Coordination, Linkage, and Monitoring flashcards as text
A case manager notices a client has missed three consecutive medication management appointments. What is the MOST appropriate first step?
Answer: Contact the client to identify barriers to attendance
Proactive outreach to identify and address barriers is the first step in supporting treatment adherence.
Which tool is MOST useful for visually mapping a client's support network and service connections?
Answer: Ecomap
An ecomap illustrates the client's relationships with external systems, resources, and social supports.
A client with co-occurring substance use and mental health disorders is being linked to services. What coordination approach is BEST?
Answer: Coordinate integrated dual-diagnosis treatment simultaneously
Integrated dual-diagnosis treatment addresses both conditions concurrently for improved outcomes.
During monitoring, a case manager identifies that a client's housing placement is deteriorating. What is the NEXT action?
Answer: Immediately convene a care team meeting to problem-solve
Emerging housing instability requires prompt care team problem-solving to prevent crisis and loss of housing.
Which of the following BEST describes the role of a case manager during the linkage phase?
Answer: Facilitating warm handoffs and confirming service enrollment
Linkage involves actively connecting clients to services, including warm handoffs to ensure actual enrollment.
A case manager coordinates services across five agencies for one client. What is the PRIMARY risk of this complexity?
Answer: Fragmented care and communication gaps between providers
Multi-agency coordination creates risk of fragmented care and communication failures without deliberate coordination.
Which frequency of monitoring contact is MOST appropriate for a client newly discharged from inpatient psychiatric care?
Answer: Frequent contact in the first 30 days post-discharge
The post-discharge period is highest-risk; frequent early contact reduces relapse and rehospitalization.